When a customer of Intelsat, the world’s leading provider of fixed satellite services, needed help rapidly re-pointing a large and important satellite data network with hundreds of remote sites across North and Central America, it turned to Keystone Enterprise Services for field engineering and help-desk support services. Numerous locations within this network are beyond the reach of cell phone service and the utility power grid, making the network the only means of connectivity for phone and Internet links to the rest of the world.

Extreme Support: Keystone’s team re-pointed hundreds of satellite ground antennas in remote sites during the dead of winter, from helicopter-only accessible national park stations in the Western U.S. to remote sites in the Alaskan islands accessible only via float plane and snowmobile, and all in record time.

Intelsat initially contracted with two integrators, including Keystone, assuming that a single integrator would not be able to reach and serve all the sites across North and Central America. Keystone completed the entire project. “Keystone’s engineering, help-desk, network support and field engineering force installed or serviced over 4,300 corporate remote sites per month earlier this year,” said Keystone SVP Dan Loveless, “so assisting Intelsat by re-pointing this network and providing help-desk services was easily within our service capabilities.”

Intelsat-Certified for Extra Support: Keystone is also one of the very few companies Intelsat has certified to perform its own ‘peak and pol’ VSAT access authorization so it can self-install and certify corporate two-way data terminals and activate them on the Intelsat system. In order to receive Intelsat’s self-access certification, Keystone’s engineers obtained hands-on training from Intelsat. The certification allows Keystone to conduct peak and cross pol testing for satellite data networks, and access designated space capacity without requiring direct supervision by Intelsat’s carrier control center.

Need professional on-site satellite business network support anywhere in North and Central America? For help with your network, call 801 908-1158 or email.

RETAIL CHAIN CHALLENGE

CAN YOUR CEO VISIT 1,600 STORES AT ONCE?

Yes. With a satellite business television (BTV) network

It's the most cost-efficient way to deliver high quality video communications to thousands of retail associates and employees across North America.

Get the same message out corporate-wide to everyone!

This Fortune 500 firm is one of the largest companies in its industry with over 50,000 retail sales associates in stores around the world. It is also leader in employing best practices in corporate communications.

When it needed a company-wide broadcast solution for communicating key corporate information, it turned to Keystone Enterprise Services for turnkey satellite business television (BTV) network and video production services.

Over Keystone's satellite platform, the retailer delivers live large-scale organization-wide broadcasts with its CEO and executive team to 1,600-plus sites across North America. It can cost-effectively train tens of thousands of employees annually, without requiring extensive travel and away-from-selling time. And it can deliver dynamic Digital Signage to screens in its stores over the same network.

Why Keystone? Comprehensive broadcast services via an advanced satellite content distribution platform:

Production: dedicated on-site video staff and services at the retailer’s headquarters.

Support: network monitoring, help desk, maintenance, and nationwide field support to network locations.

Since moving to Keystone, the retailer has doubled its number of annual broadcasts, and participant surveys register overwhelming approval of the BTV network as an effective communications method.

By consolidating from different satellite systems onto Keystone’s single multi-channel Business Television (BTV) platform, the retailer has also gained cost-savings.

Keystone’s advanced content delivery platforms give companies more flexibility and control of their networks.

MORE RESTAURANT VENUES

With a single call, event planners can stage a broadcast — live and simultaneously — to multiple venues.

Hold nationwide video seminars, presentations, and virtual meetings at multiple restaurants, hotels, theaters, and many other venues.

Efficiently gather together large numbers of people across the country – saving cash, travel expenses, and wasted time.

With Keystone, you can hold your events in the widest range of video-linked venues, from HD-equipped rooms in upscale nationwide restaurant chains to basic venues with just the business essentials.  In addition to venues in every major U.S. city, we can add sites just for your event.

For your Satellite and Webcast Productions

Our Venue Advantage — More Choice and Reach:

• Access 700+ participating restaurants and other “small” venues – giving you more choice in cuisine, budget, and location.
• 2,000+ Hotel, Conference, Theater and other venues.
• Major North American cities and worldwide locations.

Our Service Advantage —Turnkey Service:

• Studios near you in every major metro area nationwide.
• A bigger menu of value-added services.
• One-Stop-Shop convenience: from production all the way to in-venue audiovisual support — custom-fit to your needs. One Contract, One Contact, and One Invoice!